HELLO ONLINE TEAM!
Glad to have you working with us and learning some new skills!
The training is made to be as basic and straightforward as possible. Our training is separated into different “paths” where you will learn some operations and about our products.
Creating and Maintaining Listings.
Keep listings up to date and competitive with capturing descriptions and media.
Maintaining an adequate level of inventory for all products.
Putting in order requests for low inventory items.
Keeping Inventory organized and presentable.
Preparing all supplies needed to execute orders.
Pre-packaged non-perishable common orders.
Tend to customer questions and concerns on platforms.
PATH 1: THE OVERVIEW
Step 1: Computer Stuff
Step 2: Preparation
Step 3: Packaging
PATH 2: COMPUTER STUFF
Computer stuff consists of managing online platforms like Amazon, Walmart, Etsy, and Company Website.
First, check to see if there are any customer questions, needed inventory changes, needed price changes, and or if there are any listings that you have to add.
After we check those then we move on to printing the orders for each platform and then we print the shipping labels either using the platform itself or using GoShippo which we like to use for everything other than Walmart.
Printing Shipping Labels
PATH 3: PREPARATION
To make your job easier when packing everyday, you have to make sure that you do a certain amount of prepping. The most time consuming tasks are building boxes so you should take Thursdays & Fridays to mainly focus on building boxes.
Have the following prepared:
- Boxes: Small Shoebox (1 Arepa); Big Shoebox (2 Arepa); Large (4 Arepa); Extra Large (7 Arepa) ; & 20 Arepa Box
- Foil cut outs: Pandebono Size, Bread Size
- Card Board Strips Cut Outs
- Post Cards & Quarter Sheets: Thank you cards, Arepa Cards. Coffee Cards. Love Bar Cards, Pandebono Cards.
- Prepack Groceries and non-perishables: Achiras, Nucitas, Roasquillas, etc.
Foil Cut Outs
Printing Marketing Slips
PATH 4: PACKAGING
Our packaging is very flexible and varies depending on product size and dimensions. Some of our common items will be shown through some videos and you will aslo have access to some basic guidelines for shipments.