HELLO ONLINE TEAM!

Glad to have you working with us and learning some new skills!

The training is made to be as basic and straightforward as possible. Our training is separated into different “paths” where you will learn some operations and about our products.

Job Description

LISTING MANAGEMENT

  • Creating and Maintaining Listings.

  • Keep listings up to date and competitive with capturing descriptions and media.

 

INVENTORY MANAGEMENT

  • Maintaining an adequate level of inventory for all products. 

  • Putting in order requests for low inventory items.

  • Keeping Inventory organized and presentable.

 

PRODUCT MANAGEMENT

  • Preparing all supplies needed to execute orders.

  • Pre-packaged non-perishable common orders.

 

CUSTOMER RELATIONS

  • Tend to customer questions and concerns on platforms.

Paths
PATH 1
PATH 2
PATH 3
PATH 4
PATH 1: THE OVERVIEW

Computer Stuff

Preperation

Web Site Coffee Page (1).png

Packaging

Step 1: Computer Stuff

Step 2: Preparation

Step 3: Packaging

PATH 2: COMPUTER STUFF

Computer stuff consists of managing online platforms like Amazon, Walmart, Etsy, and Company Website.

First, check to see if there are any customer questions, needed inventory changes,  needed price changes, and or if there are any listings that you have to add. 

After we check those then we move on to printing the orders for each platform and then we print the shipping labels either using the platform itself or using GoShippo which we like to use for everything other than Walmart.

Basic Management

Printing

Orders

Printing Shipping Labels

PATH 3: PREPARATION

To make your job easier when packing everyday, you have to make sure that you do a certain amount of prepping. The most time consuming tasks are building boxes so you should take Thursdays & Fridays to mainly focus on building boxes.

Have the following prepared:

- Boxes:  Small Shoebox (1 Arepa); Big Shoebox (2 Arepa); Large (4 Arepa);  Extra Large (7 Arepa) ; & 20 Arepa Box

- Foil cut outs:  Pandebono Size, Bread Size

- Card Board Strips Cut Outs

- Post Cards & Quarter Sheets:  Thank you cards, Arepa Cards. Coffee Cards. Love Bar Cards, Pandebono Cards.

- Prepack Groceries and non-perishables: Achiras, Nucitas, Roasquillas, etc.

Building Boxes

Foil Cut Outs

Printing Marketing Slips

PATH 4: PACKAGING

Our packaging is very flexible and varies depending on product size and dimensions. Some of our common items will be shown through some videos and you will aslo have access to some basic guidelines for shipments.